“At Encore Management, our dedicated team of professionals provide exceptional care and innovative solutions that go beyond traditional property management.”

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© Copyright Encore Management 2019

 

About

Every great business is built on impeccable service.

WHO WE ARE

A CULTURE OF SERVICE EXCELLENCE

At our core, we represent a different kind of brand in the hospitality industry. One that believes in delivering exceptional service and solutions that strengthens the value of every property and the lifestyle of every resident and guest in the properties we manage. We are building a brand to enhance the overall experience of those we encounter. One that influences how they behave. And most of all, one that compels others to partner with us, work with us, and stay with us over and again.

OUR MISSION

Provide exceptional service and innovative solutions, resulting in meaningful experiences and enduring value for the clients, guests and residents we serve.

OUR CORE VALUES

Accountability

Each of us is accountable. When facing any challenge, we see it through to resolution with perseverance, integrity and open communication

 

Innovation

We constantly strive to redefine the standard of excellence in everything we do.Therefore, we are open to ideas that challenge the norms and drive innovation.

 

Do What’s Right

We are committed to conduct ourselves in a manner consistent with the highest standards of integrity. We are honest, ethical and fair in all our activities. We keep our word, deliver on our promises and acknowledge our mistakes. In all that we do, we believe that our reputation is more important than any other reward.

Mentor

To stay competitive, we must create the right environment that enables a successful career for everyone. We strategically develop and foster learning opportunities that align with our Mission, Values and Service Foundations.

 

Appreciate

When we express gratitude for even the smallest of details, we enrich the lives of our residents, ourselves and our team. In turn, others become inspired to share their gratitude thus building a culture of appreciation.

 

Relationships

Relationships based on respect, trust and effective communication are the cornerstone of our success.

 

Community

At Encore Management, we have built a legacy of extraordinary service. This tradition extends into our Community Engagement program and inspires us to impact the lives of others. Every contribution we make is an opportunity to leave an indelible mark on our communities.

 

Improve It

We learn from our experiences. We are open minded, collaborative and continuously seek opportunities to innovate and improve the resident and guest experience.